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Check out the following Featured
Links!
supportindustry.com
supportindustry.com provides senior level service and support professionals
direct access to information on the most relevant areas in customer support,
including enterprise strategies, people issues, technology, trends and
research. This data enables support professionals to benchmark and improve
their customer support operation. Members are responsible for the help
desk and customer support operation of their company. Titles include Director/VP/Manager
of Customer Support and Help Desk, CEO, COO and CIO.
RecognizeServiceExcellence.com
RecognizeServiceExcellence.com was developed to provide senior-level executives
with the information they need to effectively create a corporate culture
that promotes great service. Topics include training, leadership, teams,
reward & recognition, the new workforce and more. Members are senior-level
executives whose titles include Director/VP/Manager of Customer Support
and Help Desk, Quality, Training, CEO, and COO
CRMAdvocate
CRMAdvocate is about CRM success as demonstrated by success stories, case
studies, and published articles. It is the worldwide source where buyers
can find a wide range of documented CRM implementations that can be searched
and sorted by industry segment, application, solution provider and/or
region. CRMAdvocate is also the "TV Guide" of CRM webcasts.
CRMAdvocate represents a group of forward-thinking individuals who, along
with their companies, share a commitment to help grow and mature the market
through leadership in education and research. In short, the CRMAdvocate
program seeks to create a more receptive and larger market for CRM solutions
by focusing on success via case studies, success stories and best-in-breed
CRM strategies.
CRM LandMark
CRM Landmark is a CRM user community and software forum for the exchange
of software selection advice, software vendor reviews, implementation
recommendations, best practices and continuous process improvement of
customer relationship management systems.
CRM Association (CRMA)
The CRM Association is a member-driven organization following the trends,
techniques, technologies & processes that help companies build and
sustain long-term client and partner relationships. Through meetings and
events, they offer an education and networking environment for those seeking
to strengthen ties with clients and business partners. Meetings are held
quarterly and feature prominent industry analysts, consultants, and experts,
as well as CRM user discussions and more.
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CRMindustry.com
3056 Calle Rosales
Santa Barbara, CA 93105
ph. 805.569.5761
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